Our site has recently been experiencing a problem with users accessing the web from AT&T’s 3G networks. We have a login page with username and password, this processes normally and creates the wwsession record, all looks normal. The login page then redirects the user to the main navigation page. On that hit, when OnProcessInit calls initsession, the lcSessionid does not return a value. The HTTP_COOKIE server var has no record of our cookie name. This results in a new session id being created, without any sessionvars, so the system redirects the user back to the login page as if the page had expired or they have never logged in. No other wireless network or any traditional internet providers have this issue.If the user on the AT&T network clears the browser cache and cookies, the system logs them in normally and will work for that entire session. If they logout and don’t clear cookies, the problem reverts to behavior described above. It they connect the device to a local wireless network, it will login without this issue. It appears to be device\browser independent; it can be recreated with safari, firefox or chrome. Usually, it is being accessed from an iPhone. We are using Webconnection 5.63 in development local mode, and 5.35 in production; same problem with both versions.
Does anyone know of a provider issue where they don’t accept cookies, or doesn’t update the cookie properly?